I am *SO* exasperated by this whole moving/set-up new services thing that I could cry. I spent, no exaggeration, 1:15 on the phone this afternoon with ATT/SBC Global setting up my DSL service. There's a huge story to go with this that involves a smoking modem, a reorder and the worst customer service ever... but right now I am so relieved to have ACCESS to the WORLD via the Internet that I needed to put something/anything up on the blog.
Note to self: there is no customer service. Stop expecting anyone to do their job and make a customer satisfied.
Wednesday, February 21, 2007
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